In the Chat Home>> click on the name of the moderator... Then a window appears to send PM.
You can also write to Poqery's Support >> http://poqery.com/support/
* Make a screenshot of the chat where offensive language was used
When you click "Submit" you will be directed to our payment provider, RealEx, who will process your payment.
Once your payment has been processed, your account will be immediately credited with your Bonus Chips.
Contact us at http://poqery.com/support with any questions.