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Do we get back added BCs and/or FreeDs when server problem takes along during the whole game (therefore we are not able to play)?

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272 views asked Jul 21, 2016 in Poker by tymona ( 1,349 points)
retagged Jul 23, 2016 by tymona

2 Answers

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fix best fix :D
answered Aug 3, 2016 by bhilingga123 ( 3,880 points)
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When the server crashes it leaves us with a big problem, we cannot get those games running again. That is why we have asked all of our players to NOT add BC to their starting stack until we fix the problem.

But if you have any specific instances you want us to review please contact support with the tounament number and what you bought in with or added in BC.
answered Jul 22, 2016 by Poqery ( 88,068 points)